Noticeboard

** IMPORTANT UPDATE FOR OUR PATIENTS**

COVID 19

If you have a new, persistent cough and/or a fever, and/or loss of taste or smell please do not come to the Health Centre, call NHS 24 on 111.

If you have any queries about COVID19, please visit www.nhsinform.scot/coronavirus

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The Scottish Government requires General Practice and other healthcare settings to have different infection control and physical distancing guidance to other places such as hospitality and shops.  This is to help reduce the risk to practice staff and to people attending the practice who may be at greater risk if they catch Covid19. The following rules still apply in General Practice:

  1. Wearing of face coverings by patients and the public (unless you are exempt)
  2. Physical distancing of 2 metres in waiting rooms
  3. Contact your practice by telephone in the first instance
  4. Wearing of PPE by staff
  5. Screening of all patients for COVID 19 symptoms

Please support Comrie Medical Centre by complying with this guidance

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Up-to-date information about COVID19 can be found:

https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19

Vaccine information found:

www.nhsinform.scot/covid19vaccine

Please see guidance for households with possible coronavirus infection. The guide helps find out if you need to self-isolate and for how long. It also gives advice on what your household and extended household should do.

https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19/test-and-protect/coronavirus-covid-19-guidance-for-households-with-possible-coronavirus-infection 

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** Requests to see/speak to a doctor are triaged to ensure you are seen by the most appropriate healthcare professional. If you need a face to face appointment the doctor will arrange a suitable time with you **

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** GET IN TOUCH **

 

Email address: tay.comrie@nhs.scot

Prescription queries: tay.comrieprescriptions@nhs.scot

 

 

 

 

 

 

 

receptionPatients' Charter

Our responsibilities to you

That you may

  • Be registered with the Medical Practice and have a right to choose which Doctor you would like to see.
  • Be offered a health check on joining the Practice.
  • Receive emergency care at any time from the Practice.
  • Receive appropriate drugs and medicines.
  • Be referred for a specialist opinion when appropriate and to be referred for a second opinion if you and the GP agree this is desirable.
  • Have the right to review your medical records, subject to the provisions of the Acts, and to know that those working for the NHS are under a legal obligation to keep the contents confidential. Please ask at Reception if you wish to see your medical records and they will advise on the procedure.
  • Choose whether or not to take part in medical research or medical student training.
  • Receive a copy of the Practice leaflet.
  • Receive a full and prompt reply to any complaints about the services provided by the Practice.

Your responsibilities to us

  • You, the patient, should attend your appointments at the arranged time. If this is not possible you should inform the surgery.
  • We expect that you will understand that appointments are for one person only.
  • You are responsible for your own health, and the health of your children, and should co-operate with the Practice in endeavouring to keep yourself and your family healthy.
  • Requests for help and advice for non-urgent matters should be made during surgery hours only.
  • Home visits should only be requested for patients who are seriously ill or housebound.
  • You should realise that home visits are made at the Doctor's discretion. Many problems can be solved by advice alone.
  • You should notify us of any change of your personal details so that we can amend our records.  If you move outwith our practice area, we will have to ask you to register with another practice nearer to your home.
 
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